Question 1

How does Unchurn predict churn?

Accepted Answer

Unchurn analyzes payment history, subscription tenure, plan tier, and usage patterns to calculate a health score (0-100) for each customer. Customers with scores below 30 are flagged as high-risk.

Question 2

How long does setup take?

Accepted Answer

Just 5 minutes. Connect your Stripe account via OAuth, and Unchurn automatically syncs your customer and payment data. No code required.

Question 3

What is the pricing?

Accepted Answer

Plans start at $29/month for up to 500 customers. Growth plan is $79/month for 2,000 customers with auto-intervention. Scale plan is $199/month for 10,000 customers with ML prediction.